Privacy Policy
Last updated: January 2025
NorthBridge Research Labs ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and customers who purchase our research compounds. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.
1. Information We Collect
We may collect the following types of information:
Personal Information
- •Name and contact information (email address, phone number, mailing address)
- •Organization or institution name
- •Billing and shipping information
- •Payment information (processed securely through third-party payment processors)
Automatically Collected Information
- •IP address and browser type
- •Device information and operating system
- •Pages visited and time spent on our website
- •Referring website or source
2. How We Use Your Information
We use the information we collect for the following purposes:
- •To process and fulfill orders
- •To communicate with you regarding your orders and inquiries
- •To provide customer support
- •To improve our website and services
- •To comply with legal obligations
- •To prevent fraud and maintain security
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.
Types of cookies we may use:
- •Essential Cookies: Required for basic website functionality
- •Analytics Cookies: Help us understand how visitors interact with our website
- •Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- •Service Providers: With trusted third parties who assist in order fulfillment, payment processing, and shipping
- •Legal Requirements: When required by law, court order, or government request
- •Business Transfers: In connection with a merger, acquisition, or sale of assets
- •Protection: To protect our rights, property, or safety
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order records may be retained for accounting, legal, and compliance purposes.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information:
- •Access and obtain a copy of your personal information
- •Request correction of inaccurate information
- •Request deletion of your personal information
- •Opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website and products are not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from someone under 21, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Have Questions About Your Privacy?
If you have any questions about this Privacy Policy, please don't hesitate to reach out.
Contact Us